Returns / Refunds


We do not accept returns. Please ask for a refund and simply donate your item to a charity instead.


We want you to love your Avivanas Jewelry and to become one of our loyal customers. That’s why we offer 100% Satisfaction Guarantee.

If for any reason you are unsatisfied or change your mind within 30 days of receiving your order, and have your receipt or proof of purchase, you can obtain a refund. Simply email it to us to

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. Next, contact your bank, as there is often some processing time before a refund is posted.

If you have done all of this and you still have not received your refund, please contact us at